The 4-factor CFA with simple structure will be less constrained than a hierarchical CFA because you replace 4*3/2=6 factor covariances with 4 higher-order factor loadings. Is that the right model to be specifying for my purposes? Perhaps I should also specify another model where there are only four factors? We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.Now, I'm thinking of performing a confirmatory factor analysis that specifies a one-factor hierarchical structure with 4 facets. We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We operate in three locations – Kraków, Opole and Łódź.ĭaily, we deal with simple processes like checking data correctness, contacting with clients, training coordination, and much more complex processes like closing general ledgers, reporting, financial analysis, claims processing, systems implementation, technical customer support, or fleet administration. Capita is a leading business services provider with over 55,000 employees, operating in the UK, Europe, India and South Africa.Ĭapita Poland supports clients across various sectors, including local government, customer service, procurement, life and pensions, insurance, data analysis, and learning and development. We partner with clients and provide the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. Every day our colleagues help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. Project assurance activities and project closure.Ĭapita is a consulting, transformation and digital services business. Management of risks, issues and change controls. Resource management across the project team. Project financial, quality and benefits management and tracking. Tracking progress against planned deliverables using ePMO. Interacting with clients and internal teams, preparing for and chairing internal and external steering groups. Governance framework approach, stage and quality gates management using Capita’s own Evolve Methodology (based on PRINCE2). Managing a project or projects from conception to completion.Ĭreation and maintenance of key project documentation such as PIDs, Project Plans and RAIDs.
Maintenance of strong, open, day-to-day relationships across Capita and our clients. and facilitate the ongoing development of the contract strategy. Working closely with Senior Leaders to understand the business and be fully conversant with quality requirements within the service. Working closely with and deputising for the Programme Managers as and when required. Proactively identifying areas of process improvement and drive change in order to implement these improvements.Ĭoaching and mentoring of other PM’s in the team, sharing experience and best practice and providing feedback to support their development. Supporting and driving a client focused culture in the team and ensure that continuous improvement and excellent customer experience are at the heart of all activity. Leading multiple, large scale implementation or improvement projects both internally and for our clients, sometimes with multiple workstreams to manage.Ĭore project management responsibilities through the project lifecycle, regarding projects from the areas: data migration, change in operating model – call centre, processing centres – new ways of working, web site launches / changes, developing App for mobile, implementing chat bots, digital transformation, IT system changes.
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